Very accommodating from the beginning when I needed to change the time and date of the appointment we had first set up because of an emergency. The guy confirmed about appointment the day before and he called letting me know he was going to arrive soon. Arrived on time and started working right away. The spray he sprayed was non toxic and I haven’t seen roaches since he sprayed. I haven’t seen the mouse since he came to spray either. Explained everything thoroughly and I felt his price was fair. If I need more services I will be calling him.